Dental emergencies during the Coronavirus pandemic

Dental emergencies during the Coronavirus pandemic

During the COVID-19 pandemic dental emergencies are being managed by patients own dentists or if they are not registered with a dentist, via an NHS Dental hub. 

The Royal London Dental Hospital is not a designated dental hub. 

However, we will accept existing Barts Health patients with specific complaints via a telephone triage service. 

                  *Do not attend the Dental Hospital without an appointment*

Accessing dental care

If you have severe facial swelling, swelling to the eye/floor of mouth or difficulty breathing go to your local A&E.

If you have your own dentist

Call your own dental practice for triage/advice.  If the practice is closed, there should be local emergency cover arrangements in place.  If not please contact NHS 111 directly for advice.

If you do not have a dentist - to access the NHS Dental Hubs call 111. You will be triaged by a member of their dental team.

For existing Barts Health patients - to access the Royal London emergency dental service

Please do not call us unless you are a registered patient at Barts Health and have checked our acceptance criteria, links below.

If you do not fit the acceptance criteria please contact NHS 111.

The triage lines are open Monday to Friday.

They are closed on bank holidays.

For emergency treatment when we are closed please contact NHS 111.

Paediatric dental emergencies  

Please phone the triage line on 020 7377 7321 between 9:30am – 12:30pm.  The triage team will ask you questions to assess your child’s needs and tell you if we can help.

Childrens Dental Emergencies acceptance criteria and information 7.4.20.docx [docx] 12KB

British Dental Association information on why routine dentL treatment is not being provided: https://bda.org/advice/Coronavirus/Pages/patients.aspx 

Adult dental emergencies and orthodontic

Please phone the triage line on 020 359 46122 between 9:30am – 12:30pm.  The triage team will ask you questions to assess your needs and tell you if we can help.

Adult dental emergency acceptance criteria and information 21KB

Adult Special Care dental emergency acceptance criteria and information 12KB

Orthodontic emergency acceptance criteria and information 22KB

Orthodontic Advice sheet – Orthodontic Emergencies 1018KB

British Orthodontic Society patient advice sheet.

British Orthodontic Society patient advice videos.

Barts Health Medical teams: If you have a patient requiring urgent care please contact the team via the triage number relevant to your patient for advice.

Please check back to the website regularly for updates as we will not be able to update you individually during this time.