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Visitor guidance

Visiting a relative or friend

The health, safety and wellbeing of our patients, communities and staff continues to be our top priority. 

As part of measures to keep everyone safe, we are currently welcoming small numbers of visitors into our hospitals where possible. We are aware of how difficult it has been for families to visit their loved ones during the pandemic, and we appreciate your patience. We regularly review our visiting policies, and we hope to welcome you back into our hospitals when it is safe to do so.

For more information on the specific visitor guidance for each hospital, please visit: St Bartholomew's Hospital, Newham Hospital, Whipps Cross Hospital, Mile End Hospital and The Royal London Hospital and click on the orange Covid-19 drop down tab. Our teams can also offer support with facilitating virtual visits.

Your safety

Our hospitals are adapting so we can continue to care for patients safely while the coronavirus remains a threat to everyone’s health.

All staff and visitors must wear a surgical face mask (e.g. disposable, single-use masks which are composed of 3 layers), unless you have a medical exemption or are under 11 years old. Face coverings are not permitted. Please also use the hand gel available, and wash your hands more often and maintain social distancing. When you arrive at our hospitals you will be provided with a mask to wear at all times.

When you arrive, you will be asked some questions about why you're visiting the hospital and whether you have any symptoms.

We are caring for Covid-19 patients in separate areas of our hospitals, so the right infection control measures are in place for them and to protect you.

Many of the patients we are seeing with Covid-19 are healthy, young and unvaccinated  like 31 year old Quincy. Getting your Covid-19 vaccine remains the best thing you can do to protect yourself.


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